At our online boutique, we prioritize seamless delivery to ensure your carefully curated wardrobe essentials arrive in perfect condition. Our team meticulously processes all orders within 1-2 business days, with a focus on quality control for premium fabrics and tailored designs. Whether you're refreshing your casual wear or upgrading your professional attire, our logistics network is optimized for secure and efficient handling of delicate knits, structured outerwear, and versatile separates.

Processing typically requires 24-48 hours during business days (excluding weekends/holidays). Transit duration varies by destination: domestic shipments usually reach you within 3-7 business days after dispatch, while international deliveries may take 10-20 business days depending on customs clearance. Seasonal peaks may occasionally extend these estimates, in which case we'll proactively notify you via order confirmation emails.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. These tiered rates reflect our commitment to making wardrobe investments accessible—once your cart reaches the threshold, you'll automatically qualify for complimentary delivery without hidden charges.

Currently serving 40+ countries across North America, Europe, and select Asian/Pacific regions. Unfortunately, we cannot ship to PO boxes, military bases (APO/FPO), or certain remote locations due to carrier restrictions. During checkout, our system will verify your address eligibility. For embargoed countries or territories with import restrictions, we recommend exploring regional retail partners.

Within 24 hours of shipment, you'll receive a tracking link via email containing real-time updates from our logistics partners. For consolidated orders with multiple pieces, all items may share one tracking number unless shipped separately. Our mobile-responsive tracking portal shows detailed transit history, estimated delivery windows, and options to manage delivery preferences where available.

While 98% of deliveries arrive as scheduled, unforeseen delays can occur. If your tracking shows no movement for 7+ business days or the estimated delivery date passes without updates, please contact our support team at [email protected] with your order number. We'll immediately initiate carrier investigations and, if necessary, expedite replacements for misplaced parcels at no additional cost.

International customers are responsible for any customs fees, VAT, or import taxes imposed by their country's regulations. These charges are separate from your order total and typically collected upon delivery. As duty rates vary significantly—especially for textile products—we recommend consulting your local customs office for estimates. Unfortunately, we cannot declare lower values or modify customs documentation, as this violates international trade laws.